TERMS & CONDITIONS

  • Our customers making their reservations from our Internet site and call center are deemed to have accepted the general terms and conditions.
  • You can make the transfer payment from our Internet site as online via your credit card or in unit of currency you have selected as cash payment on arrival to our driver.
  • We undertake to make the transfer service with the prices in each one of your reservation form.
  • We reserve our right to make modifications on the price on our Internet site.
  • The purchasing process made on our Internet site is finalized with the confirmation e-mail to be sent by our company.
  • Our company does not accept any responsibility related to the e-mails not being transferred, transferred late or transferred deficiently due to the Internet environment.
  • In such a situation, please contact us via telephone.
  • The modifications possible to occur in the hour of transfer, place of transfer or hours of planes should be transmitted to us via e-mail or telephone.
  • Whatever the time period is, no extra request shall be requested in the delayed landing of plane.
  • If domestic animal is carried, it necessary that they be carried inside their cages.
  • You are supposed to be in the airport 1 hour before in your domestic flights and 2 hours before in your international flights.
  • As per the law, it is forbidden to smoke cigarette or tobacco and drink alcohol in our vehicles.
  • There will not be any baby seat in our vehicles if not specified during the reservation (1 ea. baby seat will be provided free of charge).
  • The child or baby seats in the vehicle should be fastened within the direction of the laws and our company policy. Otherwise, no responsibility will be accepted. Our drivers will give you verbal support in technical meaning.
  • The selection of vehicle should be made according to the number of people. The passengers out of the capacity of the selected vehicle will not be carried as per the transportation law. In the calculation of the passenger number, children or babies should be added to the total number. The insurances in our vehicles are made according to the capacity of the vehicles.
  • In the event that our car selected by you cannot come due to any reason, it may be a matter of mentioning that a vehicle in the same category or upper category will be given to you.
  • You are supposed to fill in your information completely and without any deficiency in the reservation form.
  • Please check that you have entered your telephone number and e-mail address completely and correctly. Otherwise, our company cannot be held responsible for the problems to occur.
  • Our transfer prices are valid for one direction per vehicle, not per person.
  • Please make the control of the number of your luggage completely and without any deficiency while placing them to our vehicles. Our personnel will always help you carry the luggage. The luggage above the luggage capacity of the vehicle expressed on our Internet site shall not be accepted to the vehicle.
  • The wheeled chair, bicycle, electrical bicycle, surfing board, ski set and golf bags not specified during reservation shall not be accepted to the vehicles.
  • Welcoming you at the exit door of the airport will be realized by our bell boy or driver with a plate on which your welcoming name specified in your reservation is written.
  • The vehicle, driver, fuel, parking and highway tolls are included in the prices specified on our Internet site.